Dear Members,

In our continued effort to keeping our members as safe as possible while also meeting their banking needs, our branch lobbies are closed until further notice. Our drive-up lanes are open regular business hours so you can continue to be serviced. NBCU is still here for all your lending needs. You can apply online or call one of our loan specialists who will take the application over the phone.

Branch staff will be available for assistance with in-branch needed services, by appointment only. Please call 508.994.6546 with questions or to arrange an appointment.

These are uncertain times and want to remind you of the alternative banking options we offer such as:

We will continue to keep you informed of any changes to this plan, as well as potential impact and alternate arrangements as a result of these changes. At present, all branch drive-up lanes are open, and access to our ATMs are available through this method. NBCU is part of the ALL Point Network with 55,000 Surcharge-Free ATMs at locations such as Walgreens, CVS, Target. and Speedway to name a few.

We encourage members to use our remote banking services whenever possible. If you are not enrolled in remote services please consider enrolling today! NBCU ’s online, Mobile and Telephone Banking Services allow you to do nearly everything you need from home. Should there be questions about these services, please call 508.994.6546.

Emails by department:

We continue to work toward helping contain and mitigate the spread of the novel Coronavirus – for our members, for our employees, and for the greater NBCU community. In that vein, we are also working to ensure as many as our back-office staff members who can work from home are doing so.

We will also continue to follow the recommendations set forth in the CDC’s guidelines, as well as all state mandates.

Our main concern continues to be the health of our employees, members , and community. We will continue to provide updates as appropriate. As always, should you have any questions or concerns, please do not hesitate to call 508.994.6546 , and we will have staff available to respond to your questions and help you with all your banking needs.

Learn more about what NBCU is doing during this situation


David Borges
President & CEO